Shipping policy

Shipping Information

 

ORDER PROCESSING

• All orders are typically processed within 1–2 business days.
•  Processing times may extend during peak seasons.
• Once your order has been dispatched, you will receive an email confirmation with tracking information.

SHIPPING METHODS & DELIVERY

• We use Australia Post Express Shipping for all deliveries within Australia.                                                                           
• Estimated delivery time is 1–2 business days after dispatch, depending on your location.
• Please note: We guarantee dispatch, not delivery. Once your parcel is handed to the courier, we are not liable for any delays, damages, or losses beyond our control.

DISCREET PACKAGING

All parcels are packed in plain, unbranded packaging with no reference to the contents or nature of the items inside. We value your privacy and take discretion seriously.

SHIPPING COSTS

• Flat Rate Shipping: $15.00 AUD via Australia Post Express.
• Free Shipping: Automatically applied on orders over $300.00 AUD.